XenoPanel Terms of Service



Last updated: November 20th, 2017

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the https://xenopanel.com website (the "Service") or any service operated by XenoPanel ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


Accounts & Details

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account or services provided by XenoPanel.


Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by XenoPanel.

XenoPanel has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that XenoPanel shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


Licenses, Files & Copyright

XenoPanel licenses or keys (hereinafter "license", "licenses") grant the ability to use proprietary software provided and powered by XenoPanel and under no circumstances does any client own the software.

XenoPanel retains full ownership and copyright over the software supplied and all copyright content including but not limited to text, images and hypertext must remain untouched and unmodified unless given consent by XenoPanel. If XenoPanel or XenoPanel software detects any modification with or around XenoPanel software and/or licenses XenoPanel hold the right to suspend or terminate XenoPanel licenses, place a hard blacklist on any branding or identification based around the clients credentials however modification is allowed on open-source locations such as themes, addons & language files.

XenoPanel reservers the right to track and monitor licenses including but not limited to: XenoChecker monitoring usage of licenses, Decrypted files deploying alert and anyone having the ability to check for a valid license using XenoPanel billing license checker.


Refunds

XenoPanel offers all services a 24 hour refund from the day of inital payment if you are not satisfied with the service you have been provided with and are within our refund acceptance list(*1). This refund policy applies to new orders only and does not apply to service renew or existing clients with over one service in our system. XenoPanel has the right to refuse refunds if rules are not met. (*1).

Addons such as Installations, Instant Deploy's & Module are non refundable as they are offered as a sub-service or sub-feature to the main product such as a license.

If the refund reason is out of scope XenoPanel can agree to a credit based refund. XenoPanel reserve the right to a reason for requesting a refund and can deny any request if a invalid reason is given. Reasons that are not valid are examples such as "I dont understand", "I need the money", "It's too confusing", "I don't have time" etc etc.

XenoPanel reserves the right with any license terminating or form of chargeback to disable the product and place a hard blacklist on any branding or identification based around the client credentials, this includes any employee of said client.

(*1) Refunds are only offered and accepted if XenoPanel is at fault meaning bugs, exploits or troubles with XenoPanel in general. XenoPanel does not offer refunds based on issues installing or if it's an issue outside the scope of XenoPanel ie: Funding, Desolving, Staff.
If the refund reason is out of scope XenoPanel can agree to a credit based refund.


3rd Party Clients

If you are using XenoPanel for commercial use and offer XenoPanel as a service to clients, XenoPanel is unable and does not offer support for those clients directly. If a 3rd party client have issues arise and you are unable to correct the issues yourself or by explaining to the 3rd party client, please do not ask them to contact us, if your client requires help you must contact us via support and relay the issue for the client.


Statistics & Analytics Gathering

XenoPanel reserves the rights to gather statistics and analytics that include but are not limited to: total clients, total servers, total nodes and total servers controls.

The collected details will never include any form of identification or data that destroys the integrity of being anonymous ie: ips, usernames, passwords etc but is only user for overall understanding of clients that will allow XenoPanel to better understand features that are used, un-used or generating bug reports.

If you would like us to disable statistics and analytics gathering for your panel then submit a support ticket requesting the disable of any detail gathering as detailed above.


Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.


Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.







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